Frequently Asked Questions
Everything you need to know about our authentic Ethiopian traditional clothing and worldwide delivery.
How do custom made-to-measure Habesha Kemis work?
You can submit your measurements and preferred Tilf embroidery pattern through our Bespoke Custom Order Studio. Our master tailors in Shiromeda, Addis Ababa craft your outfit with pure Shemma cotton and send you verification photos prior to global dispatch.
What countries do you deliver to?
We ship worldwide to over 80 countries including the United States, Canada, UK, Germany, Sweden, Australia, and UAE with fast express courier service and tracking numbers.
What materials do you use?
We use 100% authentic Ethiopian cotton (Shemma) handwoven on traditional looms, paired with hand-stitched or precision machine-embroidered Tilf threads.
How long does production and delivery take?
Ready-to-wear pieces ship within 2-3 business days. Custom tailored orders typically take 7-14 days to handcraft plus 3-5 days for international express delivery.
Can I order matching outfits for bridal parties or family celebrations?
Yes! We specialize in matching family ensembles, bridal Habesha Kemis, groomsmen traditional suits, and festive celebration garments.
Still have questions?
Our atelier support team is available 7 days a week to help with sizing, fabrics, and custom designs.
Contact Concierge